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Hot Sugar Scrub…. it’s back!

Back by popular demand, the Hot Sugar Scrub is back and better than ever!

 

The natural sugar exfoliates the skin, leaving it gloriously smooth whilst the self-heating formula creates a wonderful warming feeling to the skin.

Use on clean, damp skin to really get the best results, it scrubs away the dead skin cells whilst the heat keeps your skin feeling soothed and gloriously warm.

Some of you might be asking why we stopped selling the old version in the first place if it was so great… well… I’ve left this to Louise, our super sonic Senior Product Manager as she has all the answers on why we do and don’t do things in the word of Sanctuary products:

“It’s always such a tough decision when we decide to change or discontinue a formulation, especially a product much loved by our customers. A few years ago we launched a range of ‘Signature’ products, basically spa products inspired by ingredients and treatments from exotic locations around the world. One of these Signature ranges was called Kyphi, based on Egyptian nourishing treatments, so all the products were warming and cocooning – it felt like the perfect range for a Hot Sugar Scrub! So we decided to move our ‘award winning’ Hot Sugar Body Polish into the Kyphi range, giving it a new fragrance and a few extra ingredients along the way.

Although we got some great feedback for our new ‘Kyphi-fired’ scrub, we also know we upset quite a lot of our loyal customers as they soon told us they preferred the original! So as a direct response to customer feedback we are bringing back the original product exactly as it was before the makeover, and for those that love the Kyphi version that will still be available”.

So now you know, we really do listen to our customers and take on board your comments and suggestions.

We’d love to hear your thoughts on both the new and old Hot Sugar Scrub, we always welcome customer feedback, it helps Louise and the team create the wonderfully diverse range of products that we sell and that you love… so get typing!

This entry was posted on Tuesday, February 3rd, 2009 at 4:17 pm and is filed under General, New Products. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Hot Sugar Scrub…. it’s back!”

  1. June 6th, 2009 at 9:05 pm Joss Newton

    Can you please bring back the Creme Brulee and release it in the USA? I have been using it since 2005 and it is the best body cream I have ever used especially living in a dry climate like Los Angeles.

  2. June 23rd, 2009 at 2:02 pm NPayne

    Hi Joss,

    Thanks for getting in touch.
    Unfortunately there are no plans to bring back the Creme Brulee as the Creme Souffle has replaced it. The Creme Souffle is a lovely light and whippy moistursier which has a light texture for sinking into the skin quickly.
    Our Mail Order service could post to you internatinally to the US, feel free to contact them on mailorder@thesanctuary.co.uk for delivery info. Hopefully you’ll love the Creme Souffle as much as the Brulee!

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